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Email Scam Competency Testing

Here's something neat - and vital for library staff, both for those who directly provide computer help to patrons and for anyone else who uses a computer in their daily life: A recent Slashdot post...

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Reference Question of the Week – 4/19/15

Working at a Reference Desk isn't all about funny misunderstandings. Sometimes it's very serious, as this week's question shows. However, two things about this question: It actually happened last week...

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Anti-Scam Literature from FTC.gov

Talk about timing - yesterday my coworker received a sample of the FTC's literature packet on how to identify and respond to scams. I wish we would have had these in the library on Saturday. I didn't...

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